Quick answers.
Anything else, call or send us a message.
How do I request a quote?
Create a free account in the client portal, choose one or more services, add measurements and photos, and submit. You can also call 972-800-7275.
Is there a charge for estimates or site walks?
No. Estimates and site walks are free.
How fast do you respond to emergencies?
Emergency requests get a response within a 2–3 hour window. Mark the request urgent in the portal and call us.
Can I request several services at once?
Yes. One request can include any mix of our 29 services, each with its own measurements and photos.
Where do I see my quote?
In the client portal. When the team adds your quote and a note, the request status changes to Quoted.
Can I cancel a request?
Yes, from the portal while it is New, Reviewing or Quoted. After that, please call us.
What areas do you serve?
Multifamily and commercial properties across the Dallas–Fort Worth area. Ask us about your location.
Who sees my photos?
Only you and the Fineline team. Photos are stored privately and are not public.